Privacy Policy from Nebula Niche
This Privacy Policy describes how Nebula Niche ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our online platform at nebula-niche.com (our "site"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is aligned with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in connection with the services we provide, which include offering a curated collection of fashion bags, belts, and wallets, facilitating product showcases, providing material and style filters, presenting exclusive offers, and managing online purchases.
- Personal Information You Provide: This includes information you provide when creating an account, making a purchase, subscribing to our newsletter, or contacting customer support. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Transaction Information: Details about the products you purchase, the date and time of your purchase, and the amount paid.
- Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the time spent on those pages. This helps us understand how users interact with our platform and improve our services.
- Device Information: Information about the device you use to access our site, including device type, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. These are used for functional, performance, and marketing purposes. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, primarily to provide and improve our services to you:
- To Process Orders: To process your purchases, manage payments, and deliver products to your specified address.
- To Manage Your Account: To manage your registration as a user of our site and provide you with access to personalized features like order history.
- To Improve Our Service: To understand how our customers use our site, analyze trends, and identify areas for improvement in product offerings, site functionality (e.g., material and style filters), and user experience.
- To Communicate with You: To send you order confirmations, shipping updates, customer service responses, and, if you have opted in, marketing communications about new products, exclusive limited-time offers, and seasonal promotions.
- For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities on our site.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Legal Basis for Processing Personal Data (GDPR)
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it:
- Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., processing your purchase and delivering products).
- Consent: We may process your data based on your explicit consent (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests (e.g., improving our products and services, preventing fraud).
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
4. Sharing Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers have access to your personal information only to perform their functions and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with any other third party with your prior consent.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling legal, accounting, or reporting requirements. When assessing these periods, we first consider whether it is necessary to retain the collected personal information and, if so, the shortest possible period to retain it for the purpose of processing. This typically means we keep your data as long as your account is active or as needed to provide you with services, resolve disputes, and enforce our agreements.
6. Your Data Protection Rights
Under certain circumstances and certain data protection laws, including the GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where you have provided your consent to the collection, processing, and transfer of your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you have the right to lodge a complaint with a data protection authority.
7. Security of Your Information
The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
8. Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise any of your rights, please contact us:
Nebula Niche
821 Orion Drive, Suite 200
Houston, TX 77058, United States